RULES AND REGULATIONS

NORTHEAST COVE

Northeast Cove is a peaceful, quiet getaway. To ensure an enjoyable experience, we require that all our guests abide by the following rules and regulations:

No pets permitted on site

Not suitable for children under 10

No smoking of any substances inside the domes

(subject to a $250.00 additional charge)

Maximum of 2 people

Checkin: 3:00pm

Check out: 11:00am

No loud music

No parties

No moving items between domes

Quiet time: 10:00pm

Dome must be left in the same condition prior to arrival. Please wash your dishes and take out all garbage.

Refund Policy

At Northeast Code Geodomes Limited, we strive to provide exceptional accommodations and experiences for our guests. If you need to cancel your reservation, we understand, and we’re here to help.

Cancellation Policy:

All cancellations are subject to a $50.00 administration fee.

Cancellations made 14 days or more before the check-in date will receive a full refund.

Cancellations made between 13 and 7 days before the check-in date will receive a 50% refund of the total booking amount.

Cancellations made within 7 days of the check-in date are non-refundable.

Please note: Bookings of 3 or more domes or for bookings of 10 or more days duration are subject to the following policy:

Cancellations made 21 days or more before the check-in date will receive a full refund.

Cancellations made between 20 and 14 days before the check-in date will receive a 50% refund of the total booking amount.

Cancellations made within 14 days of the check-in date are non-refundable.

Refund Process:

  1. To request a refund, please contact our reservations team at [insert contact information].
  2. Provide your booking details and the reason for cancellation.
  3. Once your cancellation is confirmed and meets the eligibility criteria, we will process your refund.
  4. Refunds will be issued to the original payment method within 5 business days.

No-Show Policy:

Guests who fail to arrive on the check-in date without prior notification will be considered a “no-show.”

No-shows are non-refundable.

Early Departure:

Guests who choose to depart earlier than the scheduled check-out date will not be entitled to a refund for any unused nights.

Damaged or Unsatisfactory Accommodations:

If upon arrival, you find your geodome accommodation to be unsatisfactory or damaged, please inform our staff immediately.

We will make every effort to address the issue promptly and may offer a refund or alternative accommodation, depending on availability and the severity of the situation.

Contact Us: If you have any questions about our refund policy or need assistance with a cancellation, please don’t hesitate to contact us at 902-984-1160